Preorder Policies

Preorder Shipping Policy

If your order contains a preorder item, the entire order will not ship until all items in the order are available for processing. 

To avoid delays:

  • Place preorders separately from other preorder items with different release dates.
  • Purchase preorder items separately from already-released items.

If you would like to receive all items in one package, tracking will only be updated once all items are ready for processing. Release dates for preorder items are listed on their respective product pages.

Preorder Cancellation and Refund Policy

Preorders may be canceled for a full refund if the request is made more than 30 days before the product’s anticipated release date. 

If the preorder is placed within 30 days of release, customers have 7 days from the date of purchase to request a cancellation. 

No cancellations or refunds will be accepted after these windows, regardless of shipment status.

Refunds will be issued to the original payment method. 

Some limited-edition or allocation-restricted items may be final sale; these will be clearly noted at checkout.